The magazine of the Melbourne PC User Group
iMate Ultimate 9502
David Hague
 

Do you need an office in your pocket? How about on-the-go 'Net connectivity and email? The iMate 9502 might just be the answer, says David Hague.

Who would have thought that the humble telephone would become such a central part of life. Not for everyone, I understand - my mother for example has absolutely no idea how to use one even though I bought one for her - but many feel almost naked without their phone.
 

A lot of this has been generated by manufacturers adding more and more features to the humble mobile. They haven't been a basic device that you simply say "hello" to for years. Whoever thought of putting a rudimentary camera in a mobile phone for example, was a genius and I hope they've been rewarded well! Other attempts have been made to cash in by adding functionality - some are amazing successes, but others, for whatever reason, simply bomb. For example, I know of no-one that uses any mobile that has a built in FM radio, but lots of people who use their phone as a music player. One device from a manufacturer, long since forgotten, even had one model with a calculator to work out a woman's monthly cycle! Of course, it was pink as well...too much information.

Now we have the next generation of Smartphones. These are computer powerhouses in their own right as well as being a mobile phone. They can be used to browse the 'Net, send and receive emails, synch with your desktop or laptop computer's calendar, diary, to-do list and address book. And for the brave (in my opinion) they also contain miniature copies of Microsoft Excel, Word and Outlook, although for the life of me, I can't even conceive of typing a document on one. Review a spreadsheet or story maybe, but create one? No. I have often been quoted as saying that I use a phone to say hello and goodbye. That's very true. But recently, I was given a new iMate Ultimate 9502 Smartphone to play with - I'd only just got used to my Motorola RAZR9, and worked out how to send and receive emails, so this was a major step up.

And with a few reservations, I love it.

The design is a tad different from the norm, as the centre screen slides in and out to reveal or hide a tiny keyboard, complete with a full character set. As soon as the keyboard is available, the image on the screen automatically flips 90 degrees and to a widescreen mode making the job of writing documents and creating spreadsheets a bit easier. The drawback, which you may or may not get used to, is that the keys are tiny and while, yes, they can be pressed with the fingers, I made far too many mistakes so reverted to the stylus supplied with the phone.

Emails can also be created here, and for those familiar with Microsoft Outlook (not Outlook Express) will feel immediately at home. Setting up the details to send and receive emails takes a little getting used to, and you do need to know such information as server names, login and password details exactly as if you were setting up a standard email system. One thing to be aware of however, is that if you set the system to check emails on a regular basis, of course it will, but if you leave the "Leave on Server" option unchecked, it will delete all emails and they'll never get to your desktop system by normal automatic means. Consequently, I leave this checked and set the interval to check emails on the iMate every five hours. In this way, I can check manually at any time, make sure I don't miss anything urgent if I'm away from my desk for a period, and still have access to all emails when I get back there.

I run a number of email accounts - my PC Update one, a Gmail one and two others for various reasons. While I could set the iMate to check all these accounts, currently I only have it check the major one I use. One very good suggestion from a colleague is to have all my emails forwarded to Gmail, and then I'd only have to check one, as it's "in the cloud" it's available just about anywhere (via 3G technology in the phone) and is eminently searchable.

In addition to email, the iMate also has a web browser built in - Internet Explorer. (You may detect a commonality here in that all applications are Microsoft based. This is because the operating system of the iMate and similar Smartphones is a special version of Windows designed for this purpose and derived from the original Windows CE that was used on the early PDA devices).

With IE and 3G technology, you can be browsing the web just as if you were at your desk. If you use Telstra as your telco, you can also subscribe to get selected Foxtel services as well! The image is small yes, but if you just want a quick catch up of the news, get a footy score or the like, it's more than suitable. One catch to all this connectivity though, is that unless you're careful, you may find your mobile phone bill creeping up beyond what you're used to!

With the iMate being a full-on computer, there is a quite a burgeoning third party application market blooming as well. A quick check of Google under the search criteria "mobile phone applications" found millions of potential listings.

Drawbacks

Does this little magic box of tricks have any drawbacks? There are a few, which while not terminal, could sway you away from this type of phone. For example, with all this power, battery life is not as good as less intelligent phones and you'll find yourself probably giving it a serious charge every 36 hours or so.

The phone can be charged by either an AC adaptor (supplied) or by plugging a USB cable into it from your PC (this can also be used to Synch data as can a wireless connection).
 

The iMate isn't bulky, but it's not light either, and you'll certainly feel the weight in a pocket. In fact, I had a very small tear in the pocket of a pair of jeans, and just as your big toe finds a hole in the bedsheet, so the iMate found this!

The learning curve can be steep too. That's not a fault with the phone per se - it's just that it does so much! With an optional add on, it can even turn into a GPS, although I didn't try that as I consider a GPS should be an integral part of a car thus stopping the temptation of fiddling with a phone when driving.

If all you want is a phone to talk, send SMS, take the occasional photo and perhaps keep phone numbers and addresses, the iMate Ultimate 9502 will be extreme overkill. If you want a fashion statement, buy an iPhone. If you want a serious office accessory and on-the-go tool, then this iMate and some of its stablemates are certainly worth a look.
  PC Update Summary

Market:  Microsoft Office users who want access to the 'net and email on the go as well as a phone in one package.
Rating:   8/10
Price:   Depends on phone plan. Telstra has it for $100/month and $0 up front
Pro:   Connectivity, "blue ticked" for country connections, flexibility
Con:   Cost, heavy, battery life.
Contact:   www.imate.com
 

Reprinted from the November 2008 issue of PC Update, the magazine of Melbourne PC User Group, Australia

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