Having had some experience as Files Sysop, and (seems like in an earlier life) with the separate Files BBS which once existed at Melb PC, I thought I'd detail a recent experience and some strongly-held views (some have been unkind enough to inform me that all my views seem strongly held!) about how to ensure that your good deed (uploading files to the BBS) is appreciated by as many fellow members as possible. Recently, a Melb PC member uploaded the McAfee VirusScan version 3.0.0 suite of programs for Windows 95 to the BBS. It now transpires that he had downloaded a beta version, not the final release. The suite was broken into three parts, apparently intended to allow what was originally about 3 MB to be accessed by floppy. Unfortunately, the upload was corrupt, probably as a result of some well-intentioned soul having broken up the large .DAT file contained in the suite, unwittingly creating a corruption in the process. Like many other members, I obsessively check the New Uploads file section for updates to regularly used programs, as well as the latest shareware and freeware tit-bits. I'm on the board fairly often, and it seems to take longer these days for recent uploads to be distributed to their appropriate niche. The McAfee suite for Win 95 has been installed on my PC since I first installed Win 95. I regularly update with the latest version, formerly v.2.09. When I saw that version 3.0.0 was now on the board, I had to have it, of course! Viewed the WHATSNEW file on the BBS, and saw that there were a number of innovations and improvements, including the creation of a McAfee Emergency Diskette during installation. Downloaded, extracted the files, and set about installing. Trouble loomed. A message appeared stating that one of the necessary .DLL files was missing. This was a mystery - I had never had a problem, or a missing .DLL with earlier versions of McAfee. But I had to have it on my system, and so soldiered on. During the creation of the Emergency Diskette, the system locked up. Nothing would unfreeze it (tried Norton's Crashguard, then Ctrl+Alt+Del). Worse, nasty messages appeared when I attempted to reboot into Win 95. Time to peruse my emergency files, diskettes, etc. But first, booted up in Safe Mode. This worked. Got to the Control Panel - Add/Remove Programs. What purported to be version 3.0.0 was there and was immediately removed. Rebooted, all was well, so I re-installed version 2.09 (I keep copies of my major shareware programs on another drive on the PC, as well as a backup tape). Deleted all traces of the files I had downloaded. Meanwhile, on the BBS, messages started to appear from members who had had identical problems when attempting installation of the same suite. The sysops removed the offending files, and Peter Teer obtained and uploaded the authentic, untarnished suite which I downloaded and installed without a hitch. Lesson 1 Make sure you have emergency procedures at your fingertips. As well as a backup of your files, backups of Win 95's registry are available in several forms. You can import a copy of the registry to the desktop, or better still, move it to a folder out of harm's way. You can use the Emergency Recovery Utility (ERU) to create an emergency set of files. ERU is on the Win 95 CD-ROM (OTHER\MISC\ERU folder). I have created a folder under Windows for it, and regularly make copies of the emergency files, saving the most recent on diskette. Then there is CFGBACK, another program found on the CD (OTHER\MISC\CFGBACK), and copied to my Windows folder. It creates up to nine backups of the registry. I keep copies in my Windows folder, and backups on diskette. Finally, there is the Win 95 Startup Disk created when Win 95 is installed, as well as a good old boot disk, with system and other important files. A fella can't be too sure, these days. Lesson 2 In such a situation, booting to Safe Mode will generally enable repairs to be done. Do them ASAP, and don't be distracted by any other urgent job. Get the system clean and back in working order first. Lesson 3 When downloading files, if you are not confident of making emergency repairs, wait until recent uploads have been on the board for a safe period. If in doubt, look in Local Message Areas 10 (General), 11 (Help), and 12 (Hints and Tips). If a problem has arisen, it will soon be discussed in one or more of these locations, as it was in this case. From my experience, if the program is not one connected with the Internet, you are more likely to read about it on the board than in melbpc.general. Lesson 4 The eight step path to happy uploading
Reprinted from the June 1997 issue of PC Update, the magazine of Melbourne PC User Group, Australia |